Flexible, transparent design support, made easy with the Flex Pass
Get small design tasks done without the back-and-forth. Purchase a Flex Pass, prepay your hours and use them whenever your brand needs a creative support.
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Choose your Flex Pass
Pick the Small, Medium or Large Flex Pass — depending on how much ongoing design support you need. Purchase your pass upfront to activate your design time. Each pass includes prepaid design hours, tracked in 15-minute units for total flexibility. You’ll receive a confirmation email with your total hours and planning details.
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Submit your design requests
Use your Flex Pass whenever you need creative support — from quick updates to an existing project to new designs. Simply share your request to get your project started. Your hours are only counted for the actual time used, ensuring efficiency and transparency.
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Track your progress
After each completed task, you’ll receive an update with your remaining hours. You’ll always know how much design time is left, making it easy to plan ahead and stay in control.
Choose the pass that matches your workflow.
Pay your way
No PayPal? No worries! Alternative payment options are available upon request.
FAQ's
What type of work is included in the Flex Pass?
Each pass covers small to medium design tasks, such as social media graphics, marketing materials, layout adjustments, or other ongoing visual updates. It’s not intended for large-scale projects like full rebrands or complex campaigns, those are billed separately.
What are the benefits of using a Flex Pass?
The Flex Pass offers greater value and more flexibility, allowing design hours to be used whenever support is needed, without the pressure to use them all within the same month.
How long is the Flex Pass valid?
Flex Pass validity ranges from six months to one year depending on the selected package. Unused hours expire after that time and are non-refundable.
How is the time tracked?
All work is tracked in 15-minute units, rounded to the nearest quarter-hour. You’ll receive updates after each task so you always know how much time remains on your pass.
How do I send design requests?
Requests can be submitted via branding@cre8ivelemon.com or by filling in the online form. Each request should include a short brief and any necessary files (images, text, or guidelines).
Can I share my Flex Pass with someone else?
No, Flex Pass hours are non-transferable and are assigned to one client or brand. This helps maintain consistency and efficient project management.
Can I upgrade my Flex Pass later?
Yes! You can purchase an additional Flex Pass at any time. Larger passes come with more hours and greater savings on the hourly rate.
What happens when my hours run out?
You’ll be notified when your time is nearly used up. You can then choose to purchase another Flex Pass to continue receiving design support.
What’s the billing process for design time?
The Flex Pass is prepaid in full at the time of purchase. You’ll receive one invoice for the total amount which must be paid upfront. There will be no separate billing for individual tasks.